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Delivery Performance Manager

United Overseas BankKuala Lumpur, Malaysia

13 hari lalu

Penerangan pekerjaan

Responsibilities

You will be responsible for leading the Innovation Hub 2 Delivery Performance team. This role will enable you to oversee operations delivery and gather performance and drive output for 10 domains within Innovation Hub 2. You will be responsible for the delivery performance and required to define, implement and report Key Performance Indicator (KPI) for overall Innovation Hub 2 delivery and operations.

Other responsibilities include :

Lead Performance Management Team, this includes establish delivery performance excellence and overseeing demand & supply within Innovation Hub 2.
Work with head of delivery & domain leads on the program strategy, service and operational planning and operations. You will be responsible to manage stakeholder from Innovation Hub 2 as well as Group Banking Level
Accountable to delivery quality carried out from Innovation Hub 2, able to define, measure, prepare and present the Key Performance Indicator (KPI) to management team and other audiences on agreed time period
Identify and perform continuous improvement on process, technology and people aspect within Innovation Hub 2
Monitor delivery project demand and resources allocation and making sure the overall capacity is balanced
Provide support to your teams with guidance, advice and information on effective performance management, share & maintain industry / technology best practice to be shared and implemented within Innovation Hub 2
Enable standardization and holistic tracking and monitoring of performance across domains on a regular basis
Identify root causes and drive improvement actions based on day to day activities within Innovation Hub 2

Job Requirements

10 years of experience on Program & Project Management experience, p referably from Financial / Banking industry

Strongmunication, presentation and stakeholder management skills, with the ability to drive understanding and information exchange across all stakeholders

People Management experience and ability to lead the team

Familiar with SDLC (Software Development Life Cycle) and Key Performance Indicators (KPI)

Degree inputer Science, Business, Engineering or similar;

Additional Project Management, professional / technical qualifications will be advantageous although not mandatory

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or amodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

eFC_Slot Job ID 1064146166

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Manager Manager • Kuala Lumpur, Malaysia