Requirements
- Candidates possess at least an SPM / Diploma / Degree.
- Proficient in people management as this role involves managing a team at the outlet.
- Familiar with operational processes, such as work scheduling and stock arrangement.
- Experience as a Person in Charge (PIC) in previous employment is an added advantage.
- Strong management skills.
- Able work at Eco-Shop, Indera Mahkota 2 / Kuantan City Mall / Tanjung Lumpur (Kuantan).
- At least 2-3 year experience in Retail industry .
Responsibilities
A) STOCK RECEIVING MANAGEMENT
Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Zone / Assistant Zone Manager.B) STAFF MANAGEMENT
Oversee staff scheduling, daily task completion, and monitor KPI scores and performance, including customer service and disciplinary actions.Coordinate staff overtime schedules and manage recruitment reporting to the Zone / Assistant Zone Manager.Able to lead more than 15 employees.C) STORE OPERATIONS MANAGEMENT
Execute daily tasks using relevant apps provided, ensuring proper arrangement of items, managing supplier deliveries, and handling damaged goods.Complete administrative duties, including E-Ticketing for stock requests and submitting feedback forms via portal.D) STORE MAINTENANCE
Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.E) CASH MANAGEMENT
Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Zone / Assistant Zone Manager review.Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.Benefits
Opportunities for career advancementMonthly commission for store achieved KPIsQuarter incentiveOn-going Training & DevelopmentHealth and wellness benefitsAdditional Benefits
Training ProvidedAllowance ProvidedSkills
Time Management Inventory Management Staff Management Cash Management Retail Management
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