About the role
As the General Manager, you will be responsible for the overall strategic leadership and growth across the HVAC Malaysia market. The role includes end to end P&L management, owns the execution of long-term strategy and operational direction for the country across all functions. You will focus on enhancing current offerings, driving the new business opportunities within new and existing customers, drive customer partnerships and relationships, and drive a robust performance culture along with enabling OneCountry approach to customer centricity, align and drive engagement of vertical and functional teams. This position will also manage a small plant / branch or a department that includes multiple teams led by Managers and / or Supervisors in General Management, manages customer facing roles, sets short- and long-term organizational objectives for all OE Operational areas, negotiates contracts with vendors, develops new business growth strategies, and represents the organization as a liaison with internal and external stakeholders.
Key Responsibilities :
As the General Manager, you’ll be responsible for :
- Drive strategic business plans for equipment sales and aftermarket performance in the country. Lead continuous business transformation in line with global strategies.
- Lead in-country strategic execution, identify gaps and opportunities in any product and solution offering needed in the country to drive customer impact and business growth.
- Continue to identify topline and bottom-line opportunities including cost & productivity to drive growth and profitability. Drive lean, digital and business transformation to achieve these objectives
- Establish strategy for a multi-functional team to ensure area of responsibility meets business strategy goals and objectives.
- Establish operational and financial objectives, plan ahead to manage and mitigate all risks to the business.
- Drive people leadership – Attract and develop a strong talent pipeline based on capability for future growth. Drive a robust succession strength for critical positions.
- Create an engaged workforce and winning culture based on performance and empowerment.
- Champion safety and drive a culture of safe service operations for both employees and extended partners.
- Act as the organization's representative to interface with key internal and external stakeholders in order to present a positive image of the organization.
- Monitors the execution of operations and / or projects to meet established targets and metrics.
- Sets and monitors medium term organizational goals and objectives to ensure alignment with broader organizational strategies.
- Develops operational and financial objectives for all OE Operational areas in order to plan ahead to manage and mitigate all risks to the business.
- Directs a multi-functional team to ensure area of responsibility meets business strategy goals and objectives.
- Negotiates and / or approves contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities to ensure that the organization's interests are protected.
- Develops new business growth strategies to increase profitability and market share of the organization.
- Represents the organization as a liaison with internal and external stakeholders in order to present a positive image of the organization.
Requirements :
As a minimum you must have :
15+ years’ experience with at least 5 years in a P&L leadership role at a Country level.Growth mindset and strategic leadership with a track record of developing & implementing initiatives & delivering successful growthCustomer focus and ability to develop and maintain strong B2B and B2B2C relationships.Strong understanding of industrial products / market with a mix of driving technology-based interventions, and opportunities on the Malaysian marketplace.Unapologetically obsessed with building the best teams – a leader that connects with purpose and brings others along.Adept at managing short term and long-term commercial decision to drive growth enablers.Excellent professional track record & experiences preferably in the multinational environmentAbility to lead, collaborate and work in matrix structuresBachelor's or master's degree in a relevant discipline, MBA preferredBenefits
We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessaryHave peace of mind and body with our medical and health insurance benefitsDrive forward your career through professional development opportunitiesGreat organization cultureOur commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .