Requirements
- Bachelor’s degree / Diploma / SPM or equivalent
- Able to speak in English and Mandarin
- Minimum 3 years’ experience in retail F&B chain store management with proven and successful track records in F&B management.
- Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
- Commitment to providing exceptional service to customers and support to team members
- Easily adaptable to environment and interact with all level of people
- Result oriented
- Able to work under strict datelines.
Responsibilities
Manage and oversee the entire Chicken & Beer outletCommunicate with customers to receive feedback and manage complaintsHiring, training, motivating and coaching employeesOrganize and supervise shiftsManage restaurant suppliesNurture a positive working environmentMonitor operations and initiate corrective actionsResolving conflicts or complaints from customers and employees.Other ad-hoc tasks as assigned time to timeBenefits
MedicalCareer GrowthSales IncentivesEPF / SOCSO / PCBAnnual LeaveMedical and Hospitalisation LeaveSkills
communication interpersonal leadership conflict resolution Customer Service Menu Planning Food Safety
Important Information
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