Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Customer Support Executive

Customer Support Executive

Blankco Holdings Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Requirements

  • Minimum education : SPM and above
  • Required skills :  Customer Service, Communication Skills, Problem Solving, Tenant Relations, Property Management, Client Management
  • Fresh graduates are encouraged to apply.
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel / Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritise and manage time effectively
  • Social media savvy

Responsibilities

  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

    • Benefits

  • Annual leave and sick leave
  • Bonus
  • EPF and SOCSO
  • Career Progression opportunities - you maybe able to get promotion easily.

    • Additional Benefits

  • Allowance Provided
  • Training Provided
  • Staff Activities

    • Skills

    Customer Service Communication Skills Problem Solving Tenant Relations Property Management Client Management

    Important Information

    Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

    Learn More Save

    Buat amaran kerja untuk carian ini

    Customer Support Executive • Kuala Lumpur, Kuala Lumpur, Malaysia