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Dental Clinic Receptionist (Mandarin Speaker)
KL Malaysia Dental Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia23 hari lalu
Penerangan pekerjaanEnsuring smooth and professional patient arrival, scheduling and communication Managing appointment books to maximise efficiency and meet clinical KPIs Taking charge of patient coordination post-consultation : arranging appointments, payment options, and liaising with third-party service providers Acting as the patient’s main point of contact, ensuring all their needs are met with a smile Provide outstanding patient care and concierge service Deliver a seamless guest experience Maintain data accuracy, oversee inbound / outbound communication, and respond to emails Foster a positive and motivated team culture that reflects Alba’s standards of excellence EPF, SOCSO, and EIS contributions Annual leave, sick leave, and public holidays Dental treatments at exclusive staff price (for services provided in-house) Training and professional development opportunities Positive and supportive work environment
Requirements
- Minimum education : SPM and above
- Required skills : Communication, Customer Service, Organizational Skills
- Must be fluent in English, Malaysia and Mandarin to effectively communicate with Mandarin-speaking clients.
- Experience in a similar role (dental or healthcare setting ideal)
- communication skills – confident, caring, and assertive
- Highly organised with attention to detail and a can-do attitude
- Comfortable managing high volumes of patient coordination and scheduling
- Passionate about patient care and service delivery
- Able to work occasional evenings and weekends as needed
- Tech-savvy and experienced with office systems and reporting
Responsibilities
Key Responsibilities :
Benefits
Skills
Communication Customer Service Organizational Skills
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Receptionist Speaker • Kuala Lumpur, Kuala Lumpur, Malaysia