Job Description
We’re looking for a highly driven and motivated Manager, Strategic Account Management for our Marketplace team in Malaysia. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this is the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.
About this role :
This role will be based in Kuala Lumpur and will report to the Strategic Account Management Lead.
Responsibilities :
- Manage and expand relationships with existing clients and proactively identify further new business opportunities
- Achieve and exceed on weekly and monthly KPIs
- Maintain and grow the revenue and gross profit of each account
- Keep the platform fresh by implementing creative marketing initiatives
- Construct and negotiate commercial offers which meet expectations of foodpanda, business partners and customers
- Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards
- Strong knowledge of all aspects of the foodpanda business model and the online food ordering market
- Use and create management reports to assess performance of vendors
- Prepare weekly / monthly financial & performance reports for internal and external review
Qualifications
3+ years’ experience within an Account Management role preferableProven track record of Account Management or Territory Sales with B2B sales experience, preferably in eCommerce for FMCG brandsExcellent communication skills, must have a consultative sales approach and be a strong persuader and influencerStrong relationship builder, has a positive attitude and is a team playerHighly driven, self-motivated, target oriented, resilient and tenaciousCustomer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learnStrong analytical skills, makes well judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideasHas a flexible approach, thrives under pressure and enjoys working in a fast paced environmentHighly organised and plans and prioritizes work effectively