Requirements
- Minimum Diploma / Higher Diploma in qualification
- Preferably with at least 3 years' working experience preferably in Customer Service or Administrative function.
- Good spoken and written English and Bahasa Malaysia. Ability to converse in Mandarin or any other language is an added advantage
- Fresh graduate are welcome to apply
- Customer oriented with good interpersonal and communication skills.
- Highly motivated and ability to work well within a team.
Responsibilities
Responsible in handling all customer enquiries and request from various platforms promptly and professionally.To update and maintain customer interaction in the database.Ensuring that all enquiries / cases are replied and recorded within the stipulated time.To assist in resolving customer complaints tactfullyTo maintain amicable working relationship with business partner and customersPrepare of monthly reports and documentationBenefits
5 working daysMin 14 Days Annual Leave per yearBirthday Leave, compassionate Leave and etcMedical and insurance benefitStaff PurchaseAdditional Benefits
Training Provided5 Working DaysSkills
Communication Skills Product Knowledge Patience Problem-Solving Skills
Important Information
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