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IKEA Batu Kawan : Part Time Customer Relations Officer (Cashier) (20 Hours per week)

IKEA Batu Kawan : Part Time Customer Relations Officer (Cashier) (20 Hours per week)

Ikano-RetailSimpang Ampat, Malaysia
19 hari lalu
Penerangan pekerjaan

Job Description

About the job

  • To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular :
  • Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
  • Ensure that customers’ issues are handled efficiently and with empathy.
  • Actively working towards fulfilling the four tasks of the store.

Your assignment

  • My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
  • I have the knowledge, confidence, and desire to make customer payment easy.
  • I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
  • I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
  • I use the till to accurately register products and register payment from customers according to given routines.
  • I ensure our store is a safe and secure environment at all times for visitors and colleagues.

    • Qualifications

  • Possess cheerful, pleasant personality with a positive mindset.
  • Having customer service minded, sales driven and feel motivated in working in a vibrant retail environment.
  • Physically fit with hands-on approach.
  • Meticulous with an eye for details and follow-up skill.
  • Strong team player and able to work in a fast-paced working environment.
  • Comfortable to handle basic food preparation.
  • Able to work on rotating shifts and support retail operations during peak periods on public holidays weekends.

    • Additional Information

    Please apply by 21 July 2025

    Important Note :

    You are invited to this Life at Home Journey with IKEA, click  here  to begin  Life at Home Journey With IKEA  Your job application will be  prioritized  when your complete Life at Home journey with IKEA.

    Read more about

    IKEA Vision and Story

    Your application

    We hire based on our values. Watch the video and answer the following question in your application :

    Can you give me an example of how you have encouraged new ideas within your team?

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