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Assistant Tour Operator

Assistant Tour Operator

Trippal Holiday Sdn BhdBandar Tun Razak, WP Kuala Lumpur, Malaysia
2 hari lalu
Penerangan pekerjaan

Requirements

  • Fresh graduates from Diploma or Degree related field of Tourism and Hospitality are encouraged to apply
  • Minimum 2 to 3 years of working experience in tour operation services will be added advantage
  • Proficiency in spoken and written in English and Mandarin
  • Strong knowledge of travel destinations, tour operations and travel regulations
  • Proficiency in travel booking systems and software
  • Excellent Organization and Multitasking skills
  • Attention to detail and problem-solving abilities
  • Strong Customer Service and Communication skills
  • Ability to negotiate and manage supplier contracts

Responsibilities

  • Design and develop tour packages, itineraries and travel plans
  • Handle bookings and reservations for flights, hotels, transportation and activities
  • Coordinate with suppliers including hotels, airlines and local tour operators
  • Ensure all travel arrangements and services meet the client's requirements and expectations.
  • Manage client inquiries and provide detailed information about tour options.
  • Handle customer complaints and resolve issue promptly and effectively
  • Stay updated on industry trends, travel regulations and destination knowledge
  • Benefits

  • EPF, SOCSO and EIS
  • More than 10 days Annual Leave
  • Medical Leave
  • Medical and accident insurance coverage
  • Flexi working hour
  • Good working environment
  • Near MRT station
  • Subsidiary of car parking
  • Team building
  • Company trip
  • Performance bonus
  • Yearly increment
  • Training provided
  • 5 working days
  • Additional Benefits

  • Annual Bonus
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Leave
  • Performance Bonus
  • Flexible Working Hours
  • 5 Working Days
  • Skills

    multitasking skills customer services Tour Planning Communication Skills Travel Coordination Travel Administration

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    Operator • Bandar Tun Razak, WP Kuala Lumpur, Malaysia