Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Client Success Manager

Client Success Manager

Ricebowl MYKuala Lumpur, Kuala Lumpur, Malaysia
5 hari lalu
Penerangan pekerjaan

Requirements

  • Able to communicate complex ideas simply, whether explaining our platform.
  • Your client follow-up game is A+.
  • Have personally managed a portfolio of paying B2B clients before.
  • Handled both upselling and client retention in the same role.
  • Ability to close a deal without face-to-face meetings.
  • Fluency in English and Bahasa Malaysia or Mandarin opens up additional client segments.

Responsibilities

  • Generate monthly recurring revenue by building a portfolio of
  • active client accounts.
  • Transform cold prospects into long-term partners.
  • Ownership in the full sales cycle from first conversation to retention, typically closing deals within 7-14 days.
  • Become the trusted advisor to HR leaders and founders who rely on your expertise to solve their hiring challenges.
  • Contribute directly to our product development by sharing client insights that influence new features.
  • Mentor newer team members as you grow - our last three team leads all started in this exact role.

    • Your first 30 days : -

  • You're confidently having 15-20 quality conversations daily, understanding our value proposition, and closing your first 3-5 deals per week with support from your mentor.

    • First 90 days : -

  • You're consistently achieving in monthly sales, have built relationships with active clients, and are starting to see repeat business and referrals.

    • First year : -

  • You're exceeding in monthly sales and are mentoring new team members while exploring internal leadership opportunities.

    • Benefits

  • Base salary plus uncapped monthly commission.
  • Weekly performance bonuses tied to personal sales results.
  • Full statutory benefits (EPF, SOCSO, EIS, PCB).
  • Annual learning allowance for courses and certifications.
  • Direct mentorship from senior account managers.
  • Collaborative workspace in prime KL location.
  • Casual dress code and flexible seating arrangements.
  • 5-day work week (Mon - Friday, 9AM - 6PM).
  • Comprehensive health coverage (panel clinic access).
  • Life insurance coverage.
  • Team building trips and weekly achievement celebrations.
  • Yearly optical and dental coverage.
  • Sports and wellness allowance.
  • Grab E-Wallet credits for commute / meal ease.
  • 5-minute walk to major transportation hubs (KLCC LRT, Conlay MRT, Bukit Bintang MRT, Raja Chulan Monorail).
  • Proximity to premier shopping (Pavilion KL & KLCC) and dining destinations.

    • Skills

    Customer Relationship Management Communication Skills Problem-Solving Skills Product Knowledge

    Important Information

    Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

    Learn More Save

    Buat amaran kerja untuk carian ini

    Client Manager • Kuala Lumpur, Kuala Lumpur, Malaysia