Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Customer Service Consultant

Customer Service Consultant

Planet Telecoms Managed Services Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
18 hari lalu
Penerangan pekerjaan

Requirements

  • Candidate must possess at least a SPM or Diploma in any field or equivalent.
  • Preferably with retail experience in telecommunication products and services.
  • At least One (1) year of working experience in the related field is required for this position.
  • Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
  • Sales oriented and able to work independently.
  • Good communication and good customer services.
  • Good discipline and work as a team.

Responsibilities

  • Function as a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
  • Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
  • Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation and timely updates in the system
  • To maintain accurate and comprehensive record of new and existing customers.

    • Benefits

  • Medical Reimbursement
  • Group Hospital & Surgical Insurance.
  • Attendance allowance.
  • Free uniforms.
  • Commission

    • Additional Benefits

  • Annual Leave
  • Medical and Hospitalization Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Training Provided
  • Overtime Pay

    • Skills

    Communication Skills Customer Service

    Important Information

    Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

    Learn More Save

    Buat amaran kerja untuk carian ini

    Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia