Handle internal and external stakeholder's enquiry.
Create new service calls for T&C, PPM and breakdown job in SAP.
Coordinate with different departments to ensure the Pre-Installation form is accurately updated for new installations, and schedule Testing & Commissioning appointments with both customers and engineers
To arrange the service tools and spare parts needed by branches and maintain records of stock movement taken by engineers.
Ensure that the next Planned Preventive Maintenance (PPM) date is accurately tracked and updated in SAP following the completion of a job (Service Report) by an engineer.
To perform a half-yearly stock take.E1
Assist with invoices sorting and managing courier services, as well as preparing the Acknowledgement Letter to the customer once billing is completed.
Perform other related duties and responsibilities as may be required from the Superior from time to time.
Requirements
Minimum Degree in any related discipline. Fresh graduates are welcome to apply.
Possess good communication skills.
Understand of daily operation flow.
Good communication and presentation skills.
Basic understanding and knowledge of products, Sales & Service Tax (SST), E-invoicing & ISO Quality Management System & GDPMD will be an added advantage