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Solutions Consultant (AS400)

WorldlineKuala Lumpur, Malaysia

30+ hari lalu

Penerangan pekerjaan

Responsibilities

To support and maintain thepany's mission critical business applications.
Take ownership of incidents and progress through to closure
Monitor, troubleshoot and resolve production issues or requests. Investigate and resolve incidents by applying fixes within service level agreement. Escalate case to next level for further investigation if unable to resolve on time.
Perform root cause analysis, provide corrective and preventive solution
Documenting the troubleshooting and problem resolution steps, testing & results.
Provide assistance and advice to customers in the effective use of systems and applications
Must be able to clearlymunicate to customers, teammates and management
Able to propose / rmend on solution to address new business requirement needs. Work with developer to ensure application system is being designed to meet operational needs
Ensure that any assigned project work ispleted on time and meets the required scope
Provide out of hours on call support

What We Are Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next - people with passion, can-do attitude and a hunger to learn and grow. In practice this means :

BSc degree in Software Engineering or IT equivalent

Minimal 5 years in troubleshooting and analytical skills Programming / Support and debugging exposure in either of COBOL / RPG / C / C++ or GPL (General Purpose Language) such as Java, Kotlin, Typescript / Javascript / Dart, Swift, Python

Experience in WebSphere and basic understanding on REST or SOAP webservices in Java

Experience in setting API Gateway (Zuul / Kong / AWS API Gateway)

Knowledge of Elastic Search, Kibana and Fluent bit

Knowledge of container / DevOps Cloud Native Platform technologies, capabilities, and processes

Project experience in ADFS integration, Reverse Proxy setup and configuration

Knowledge of SQL and understanding of relational database structures & DB encryption

Candidates with Payment / Credit Card applications or COBOL400 experience is an advantage

Willing to adapt to new systems and new platform (AS400 / VM Open Source)

Good analytical skills and ability to work independently

Ability to work in a team and provide guidance to junior teammembers.

Perks & Benefits

At Worldline you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also :

Be part of apany guided by a strong purpose to do good and recognized as top 1% of the most sustainablepanies in all sectors worldwide.

Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.

Flexi benefits include (Healthcare Packages, Physical Wellness, Family Wellness and Technology Purchases).

Birthday Leave plus more

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.

Learn more about life at Worldline at jobs.worldline

Information at a Glance Job ID 297424

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Solution Consultant • Kuala Lumpur, Malaysia