Live Operation Specialist (Mandarin Proficiency)

Responsibilities : - Develop and execute livestream operation strategies, including scheduling, product selection, event planning, and traffic generation. - Track livestream metrics (UV, PV, conversion rate, AOV, ROI), prepare daily / weekly / monthly reports, and propose improvements. - Coordinate with product selection, procurement, warehousing, and customer service teams to ensure product availability and after-sales support. - Plan livestream content, review scripts, coordinate guest participation, and design interactive online activities. - Research competitors and market trends to continuously enhance livestream processes and user experience. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-webqlo-job-live-operation-specialist-mandarin-proficiency]

• Bachelor’s degree or above in Marketing, E-commerce, Business Administration, or related fields. -2+ years of experience in e-commerce livestream operations; familiarity with major platform rules and formats. -Proficient in data analysis tools (Excel, Google Analytics, platform dashboards); strong analytical skills. -Excellent project management and cross-department coordination abilities; capable of managing multiple livestreams simultaneously. Please note this role will be situated at Menara PKNS, 17, Jalan Yong Shook Lin, Seksyen 7, 46050 Petaling Jaya, Selangor.