CCM Payment Team Lead

Job Description

Our client is seeking a detail-oriented and people-focused team leader to oversee a regional payment operations team. This role sits within a high-volume finance environment supporting multiple markets, with responsibilities across transaction processing, compliance, and team development.

Location : Selangor

Salary : RM8,000 - RM10,000

Key responsibilities

Lead a team managing daily payment processing activities

Monitor team output to ensure accuracy and timeliness in accordance with internal service standards

Act as the subject matter contact for payment-related inquiries and escalations

Develop SOPs and ensure consistent execution across team members

Manage resource planning, performance reviews, and training needs

Support process optimization and improvements in collaboration with cross-functional teams

Participate in operational reviews and contribute to shared service goals

Requirements

5+ years of experience in finance operations or payment processing

2+ years of team leadership experience within a structured or regional environment

Strong command of payment systems, electronic fund transfers, and internal controls

Familiarity with ERP systems (SAP preferred) and Excel

Strong people management, communication, and problem-solving skills

Benefits

13th month contractual bonus

Performance-based annual bonus

Flexible hybrid working arrangement

Medical coverage and other standard benefits

Apply now to join a collaborative and structured finance team.

Only shortlisted candidates will be contacted. Thank you for your understanding.

Requirements

Shared Services, Senior Analyst, Finance, A2R, PTP, RTR