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Engagement Manager

Engagement Manager

OnebyZero Pte Ltd.Lingkaran Syed Putra Mid Valley City, 14, my
30+ hari lalu
Jenis pekerjaan
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Penerangan pekerjaan

Job Description

Role Overview : Engagement Manager

Location :  Malaysia

As Engagement Manager, you will lead key client relationships and manage the successful delivery of AWS-based GenAI , Data, and Cloud transformation engagements. Your core responsibility is to own the client account, drive business value, manage program delivery at a portfolio level, and grow the relationship in close partnership with AWS.

While you won’t be hands-on technically, you will need to understand AWS-native solutions well enough to position them to business and IT stakeholders, shape high-level solutions, and collaborate with technical teams to drive execution.

Key Responsibilities

Client & Account Management

  • Serve as the primary client partner across one or more strategic AWS-based accounts.
  • Build trusted relationships with client stakeholders, digital leaders, and AWS Partner teams.
  • Translate client business priorities into actionable solution roadmaps.
  • Drive account growth by identifying and converting new opportunities across GenAI , Data, and Cloud.
  • Lead executive governance, QBRs, and value realization discussions.

Engagement Leadership

  • Own the delivery of multi-track AWS engagements across GenAI solutions, cloud migration, and data modernization.
  • Partner with delivery leads and solution architects to ensure on-time, high-quality execution.
  • Act as the escalation point for both clients and internal teams.
  • Monitor progress across engagements and ensure alignment with business outcomes and KPIs.

    • Commercial Ownership

  • Manage account-level P&L, including revenue growth, gross margin, and billing milestones.
  • Structure and negotiate SoWs, rate cards, and renewals with support from legal and finance.
  • Forecast pipeline and track deal closure in coordination with pre-sales and AWS teams.

    • Solution Positioning & Go-to-Market

  • Collaborate with AWS and internal teams to shape tailored go-to-market offerings.
  • Contribute to proposal development and RFP responses with a focus on business value.

    • Stakeholder Leadership

  • Manage internal teams across consulting, delivery, and engineering (not directly as their functional manager but as the engagement lead).
  • Ensure resource alignment, onboarding, and cross-functional coordination.
  • Contribute to account-level strategy, planning, and reporting.

    • Requirements

    Qualifications

  • 7–9 years of experience in IT consulting or technology services , preferably in a client-facing, business leadership role.
  • Proven ability to manage enterprise client accounts and lead multi-million-dollar engagements.
  • Familiarity with AWS services and use cases , especially in GenAI and Data platforms (no hands-on required, but should speak the language).
  • Strong commercial acumen : P&L ownership, contract negotiation, and sales enablement.
  • Excellent communication and relationship-building

    • Preferred Qualifications

  • Bachelor's degree in Business , Engineering, or related field (required)
  • MBA or postgraduate degree in Management (preferred)
  • Exposure to one or more industries : Banking, Telecom.
  • Understanding of cloud cost models, transformation business cases, and TCO / ROI frameworks.
  • AWS Business Accreditation or AWS Cloud Practitioner certification is a bonus (even for non-technical candidates)

    • Benefits

    What We Offer

  • An opportunity to be part of an agile, highly proficient and experienced AI / ML team
  • An opportunity to work on challenging data science and machine learning problems with customers and seeing your work deployed in action
  • A fast-paced software development environment that uses the latest open-source tools across the development stack

    • Benefits

    We provide a competitive salary and benefits package, a vibrant work environment, and numerous opportunities for professional growth. You'll

    Requirements

    Qualifications 7–9 years of experience in IT consulting or technology services, preferably in a client-facing, business leadership role. Proven ability to manage enterprise client accounts and lead multi-million-dollar engagements. Familiarity with AWS services and use cases, especially in GenAI and Data platforms (no hands-on required, but should speak the language). Strong commercial acumen : P&L ownership, contract negotiation, and sales enablement. Excellent communication and relationship-building Preferred Qualifications Bachelor's degree in Business, Engineering, or related field (required) MBA or postgraduate degree in Management (preferred) Exposure to one or more industries : Banking, Telecom. Understanding of cloud cost models, transformation business cases, and TCO / ROI frameworks. AWS Business Accreditation or AWS Cloud Practitioner certification is a bonus (even for non-technical candidates)

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    Manager • Lingkaran Syed Putra Mid Valley City, 14, my