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Reservations Agent - Hyatt Regency Kuala Lumpur at KL Midtown

Reservations Agent - Hyatt Regency Kuala Lumpur at KL Midtown

Hyatt CorporationKuala Lumpur, 10, MY
19 hari lalu
Penerangan pekerjaan

Reservations Agent - Hyatt Regency Kuala Lumpur at KL Midtown

Hyatt Regency Hyatt Regency Kuala Lumpur at KL Midtown MY - 10 - Kuala LumpurAdministrativeAdministrativeFull-timeReq ID : KUA002923Local

Summary

You will be responsible for handling all guest inquiries, booking requests, and reservation modifications efficiently and courteously. This role ensures a smooth reservation experience while maximizing room sales and contributing to guest satisfaction.

Qualifications

  • Diploma or degree in Hospitality Management or related field.
  • Minimum 2-3 years of experience in hotel reservations, with at least 1 year in a supervisory role.
  • Strong knowledge of hotel PMS (e.g., Opera or similar).
  • Excellent communication, interpersonal, and leadership skills.
  • High attention to detail and organizational ability.
  • Strong problem-solving and customer service skills.
  • Proficiency in English and other languages (optional but an advantage).
Buat amaran kerja untuk carian ini

Hyatt Regency Lumpur • Kuala Lumpur, 10, MY