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Mandarin Customer Service Executive (June Intake)

Mandarin Customer Service Executive (June Intake)

Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya, Selangor, Malaysia
22 hari lalu
Penerangan pekerjaan

Requirements

  • Possess a Diploma in any field. Fresh Graduate are welcomed too.
  • Relevant experience in an Inbound call center or customer service role is plus point
  • Demonstrated excellent communication skills in English or Mandarin.
  • Ability to multi-task and manage time effectively in a fast-paced environment.
  • Able to work rotational shifts

Responsibilities

  • Answer incoming calls promptly and professionally, providing accurate information and exceptional customer service.
  • Actively listen to customer inquiries and concerns, demonstrating empathy and understanding to build rapport and trust.
  • Utilize problem-solving skills to efficiently resolve customer issues, escalating complex cases to the appropriate channels when necessary.
  • Manage multiple tasks simultaneously,

    • Benefits

  • Annual Leave
  • Health Insurance
  • Medical Leave
  • SOCSO
  • Training will be provided

    • Additional Benefits

  • Training Provided
  • Allowance Provided
  • Annual Leave
  • EPF / SOCSO / PCB
  • Medical and Hospitalisation Leave
  • 5 Working Days

    • Skills

    Excellent communication skills Active listening Problem-solving skills Multi-tasking Fluency in Mandarin

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    Customer Service Executive • Petaling Jaya, Selangor, Malaysia