Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Customer Relations Executive

Customer Relations Executive

WEEGETU ONLINE ENTERPRISEKuala Lumpur, Kuala Lumpur, Malaysia
22 hari lalu
Penerangan pekerjaan

Requirements

  • Minimum of 0 - 3 years of experience in customer relationship management, sales, or a related field.
  • Minimum qualification – SPM / Diploma / Degree in Business, Sales, IT / software or equivalent.
  • Fluent in English; knowledge of Mandarin or other regional languages is an added advantage.
  • Interest in digital interaction, consumer engagement, or online platforms is a plus.
  • Self-motivated, detail-oriented, and able to work independently.
  • Experience in handling key clients, preferably within tech, digital platforms, or online service industries.
  • Strong problem-solving mind-set with a customer-first attitude.

Responsibilities

  • Act as the first line of support and relationship management for key users and premium customers.
  • Respond to user queries via live chat, email, and social platforms promptly and professionally.
  • Understand customer needs and provide appropriate solutions and recommendations.
  • Identify opportunities to enhance the customer experience and drive customer loyalty.
  • Collaborate with internal teams to deliver outstanding customer service and support.
  • Promoting and cross-selling products or services to existing clients, potentially driving revenue growth.
  • Guide users on platform features, game mechanics, wallet management, and promotions.
  • Manage relationships with business partners, premium affiliates, or API clients.

    • Benefits

  • SOSCO
  • Public Holiday
  • Basic Salary + Commission

    • Additional Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • Training Provided
  • Performance Bonus
  • Company Trip
  • 5 Working Days
  • Allowance Provided

    • Skills

    Communication Skills Problem-Solving Customer Relationship Management (CRM) Interpersonal Skills

    Important Information

    Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

    Learn More Save

    Buat amaran kerja untuk carian ini

    Customer Executive • Kuala Lumpur, Kuala Lumpur, Malaysia