Account Manager (Fresh Gradss!!)

We are looking for a proactive and detail-oriented Account Manager to join our dynamic team at Times Media. This role is ideal for fresh graduates who are eager to learn and build a rewarding career in client servicing, campaign management, and digital marketing. Your primary objective will be to build and maintain strong relationships with clients, manage ongoing digital campaigns, and ensure client satisfaction through timely communication and deliverable execution. Key Responsibilities 1. Client Onboarding and Coordination -Assist in internal campaign briefings and prepare Minutes of Meeting (MoM) within 24 hours. -Track all internal and client-side preparations to ensure timely delivery of campaign materials. -Prepare and manage Scope of Work (SoW) documentation, get client sign-off, and confirm readiness for campaign execution. -Follow up on client payments and approvals prior to campaign launch. -Coordinate internal teams for successful campaign go-live and gather client acknowledgment. 2. Campaign Management and Monitoring -Monitor live campaigns daily, including featured listings and digital ads on websites. -Ensure timely updates to campaign materials, website content, and landing pages per client requests. -Track lead generation metrics and send weekly reports to clients. -Prepare and deliver monthly Performance Reports on campaign performance, engagement, and lead quality. 3. Content and Digital Marketing Oversight -Collaborate with internal teams to produce content marketing deliverables (articles, social media posts, etc.). -Track digital ad spend daily to ensure full and efficient budget utilization. -Report on lead performance and campaign optimization every Monday. -Send reminders to clients for materials and ensure timely use of all services. 4. Contract Renewals and Upselling -Keep track of contract expiry dates, campaign deliverables, and unutilised assets. -Proactively reach out to clients for renewals and contract wrap-up. -Identify opportunities to upsell digital marketing services, present solutions during meetings, and achieve set upselling KPIs. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-xcalibur-digital-sdn-bhd-part-of-times-media-sdn-bhd-job-account-manager-fresh-gradss]

What We’re Looking For -Fresh graduates in Marketing, Mass Communication, Business Administration, or a related field are strongly encouraged to apply. -Strong organizational and communication skills. -Excellent attention to detail and time management. -Comfortable with multitasking in a fast-paced environment. -Basic knowledge of digital marketing is a plus (training will be provided). -A proactive mindset with a customer-first attitude. Join us and grow your career in digital media and client management!