Retail Generalist

Company Background :

We are representing a company in the self-service laundry industry, and they are looking for a Retail Generalist to cover the Gombak area.

Job Responsibility :

• Ensure day-to-day operations of the outlet, making sure it runs smoothly in line with company standards, including service quality, customer experience, sales performance, and operational compliance.
• Drive overall branch performance by supporting sales growth, monitoring expenses, and identifying opportunities for cost savings.
• Oversee and maintain effective branch administration, including inventory and stock control, cleanliness, and safety protocols.
• Ensure all outlet activities comply with store policies, procedures, and environmental standards.
• Manage token usage tracking, conduct regular reviews at the outlet level, and support reporting tasks such as CDM (Cash Deposit Machine) summaries, sales collection, and daily housekeeping schedules.
• Serve as the first point of contact for any issues that affect the smooth operation of the outlet, ensuring prompt and satisfactory resolution.

Job Requirements :

Working Hour :