Vacature
Service Engineer
Johor Bahru, MY40 hoursService
What does a Service Engineer do?
A Service Engineer shall respond to customer complaints, evaluate and resolve problems for the customer; assist in installing and repairing the equipment, and analyze inspect, and reviews findings to determine the solution to the problem and to reach the customer’s requirement.
Responsibility & Duty
- Servicing, installation, commissioning, and troubleshooting of marine communication and navigation equipment.
- Providing technical support on email / phone enquiries to service coordinators.
- Mainly job duties at Shipyard, anchorage, and overseas for installation, commissioning, service, troubleshooting, repair and warranty.
- Ensure conformance to ensure test results are consistent.
- Completion of Installation and commissioning work with proper reports.
- Management of Service reports, record on service, maintenance, warranty, and repair works are given.
- Liaison with Service Coordinator and relevant suppliers to provide technical solutions for defect reports relating to equipment and follow up to customer’s requirements.
- Work experience with Radar, Echosounder, Autopilot, Speed log, Radio Equipment, MF / HF, VHF, Fleet Broadband, VSAT and etc. is an advantage.
- Able to travel overseas, especially on short notice.
- Able to work independently with minimal supervision.
- Good attitude and behavior being an ambassador for the company.
Education and Experience / Job Competencies
Nitec / Higher Nitec / Diploma in Electronics / Communications / RF Technology / Marine or relevant working experience in installation, commissioning, and troubleshooting of marine navigation equipment.Above 2 – 5 years experience in marine & offshore industries.Shipyard Safety Instruction Course.Personal Characteries
Customer-oriented;stress-resistant;being able to present and solve problems analytically;perfectionistic and attention to quality;thinking out-of-the-box;showing initiative.What do we offer?
Competitive pay;provide Company Transport;personal development opportunities (training);possibilities to develop within the company;career Advancement Opportunity;working conditions suitable to your responsibilities.Nationality : Only applicable for Malaysia Citizen or Malaysia Permanent Resident