The Systems Access Administrator supports the processes of adding and removing users from the system, managing access to various applications and network resources for employees. They maintain the Active Directory structure to ensure efficient use of computing resources.
RESPONSIBILITIES
- User Administration : Establish and manage user accounts in Active Directory.
- Control access to network resources and applications.
- Update process documentation to meet regulatory, client, and corporate requirements.
- Provision accounts following the principle of least privilege, based on department and position.
- Follow Role-Based Access Control (RBAC) standards and update them as needed.
- Ensure proper authorization for access provisioning.
- Follow strict procedures for disabling access.
- Administer the management of temporary, expired, inactive, and disabled accounts.
- Assist with audit requests and resolving audit findings related to user account management.
- Apply advanced Identity Access Management (IAM) concepts and troubleshooting techniques.
- Contribute to the evaluation and development of security policies and procedures related to access management.
- Provision accounts using industry-standard tools such as Active Directory.
- Provide support for disaster recovery, emergencies, travel, or remote work scenarios.
- Provide immediate provisioning support for high-priority instances while following proper procedures for compliance and auditing.
- Collaborate with Internal Audit and Security teams on IT security control effectiveness.
- Assist in resolving audit findings related to user account management.
- Handle confidential data with strict adherence to confidentiality policies.
QUALIFICATIONS
EDUCATION
Bachelor’s Degree in Information Technology or equivalent.EXPERIENCE
Minimum 12 months of IT office experience.Experience with Identity Access Management (IAM) solutions preferred.Knowledge of PowerShell scripting preferred.Experience managing users and groups in Active Directory and Azure Active Directory / Entra ID.Experience with Salesforce Service Desk preferred.Strong attention to detail and intermediate proficiency in Microsoft Excel.SKILLS
Problem-solving skills in high-pressure situations.Effective communication, including explaining technical concepts to non-experts.Time management.Strong problem-solving and troubleshooting abilities.Excellent customer service skills.Ability to identify and solve complex issues and automate recurring processes.Strong organizational and multitasking skills.Responsibilities
Experience
Education