To ensure clients' need are satisfied by constructing partnerships between the company, clients, vendors and subcontractor organizations. Key Accountabilities -Gain an awareness of the necessary level of financial control for projects; learning how to budget, forecast, invoice and maintain tight management of ongoing project budgets. -Gain a good understanding of internal department roles, project stages and administrative processes to aid the smooth management from initial brief to final build, delivery and project reporting. -Respond to client requirements as specified in the contract or SLA. -Act as a primary point of contact for client needs requirements and expectations with regards to assigned project. Key Roles -Primary contact for the assigned project on service delivery and support the Project Manager in identifying growth opportunities and contract profitability. -Support end-to-end planning, build and delivery of assigned project. -Assist with managing the delivery output process, including briefing client feedback to team members and assist in managing delivery of key stages of work. -Major contribution to overall client satisfaction for project delivery. -Address performance in troubled units / departments to achieve productivity objectives. -Provide input of key documents into project / account repositories. -Manage backup / recovery plans, disaster backup scenarios, capacity management and risk management, communication with the client and business compliance to industry rules and guidance. Team Work -Attend and contribute to team meetings in a positive manner. -Share information with team members. -Be comfortable in working with all stakeholders. -Collaborate with other team members to apply new ideas, practices and tools to improve the team’s effectiveness. -Perform other duties as required, including covering absences / leave where required. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-stampede-solution-job-project-delivery-executive-thai-speaking]
Job Requirements -Diploma or University degree in Computer Science / Engineering or a related discipline. -Proficiency in speaking Thai (Thailand language) is required, and ability to work onsite in Malaysia. -Excellent customer service and a good communicator. Communicate effectively in English with all customers and stakeholders. -Able to adapt to change and respond positively when faced with new challenges. -Able to work autonomously, investigate and think analytically to problem-solve in a creative manner. -Good financial acumen. -Be proactive and timely to support the deployment of projects ensuring quality, accuracy and practicality of all tasks. -Excellent time management and organizational skills, with demonstrable experience of working under pressure to tight deadlines and managing multiple work streams with conflicting priorities. -Experience in credit collection for BFSI and / or telecommunication industry, and knowledge of credit collection workflow from pre-due to recovery is an added advantage.
Project Executive • Kuala Lumpur, MY