Client Service Director

Client Service Director

A global leading management consultancy has a job / vacancy for a Client Service Director to be based in KL.

Your new company

This leading global professional services and consulting company based in KL requires a hands-on Agency Lead to join its business.

Your new role

As the Agency Lead, you will be focusing on lower funnel revenue conversion driven by performance marketing solutions. This role also involves managing large and established advertisers, managing and coaching managers in order to deal with internal and external stakeholders.

What you'll need to succeed

• 100% fluency in Mandarin (speak, read, write) as this role covers China, HK and Taiwan
• Bonus : if candidate has exposure working in China, dealt with Chinese clients or worked in a Chinese company
• Able to develop and consult on ad strategy (needs to have strong technical know-how on at least one area : Google ads, Meta ads, TikTok ads, or any other adtech platform
• Commercial acumen and ability to drive sales / cross-selling / upselling existing clients (not a hunting role)
• Experience in managing sales managers and sales reps
• 5+ years of experience in digital media buying and online advertising
• Able to use CRM tools such as Salesforce, Office / G-Suite collaboration and presentation tools

What you'll get in return