Executive, Agency Support

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

The incumbent is responsible to closely assist the region Agency Force to achieve the overall productivity, profitability and quality targeted by the Company.

Duties and Responsibilities :

• Monitoring and tracking - Monthly KPI / weekly targets and submission forecast, progress monitoring by branch, race, agency and by respective work groups, on a weekly basis.
• Work closely with and support Agency Growth team in identifying root causes / trends of customer service issues.
• Ensure training rooms, training centers and other training facilities & equipment are well maintained.
• Assist and support all launches and events organized by AG.
• Organize and implement formal platform for interaction of agency members and building teamwork through group meetings and gatherings.
• Assist and support data management and reporting.

Job Specifications :