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Customer Service (Petaling Jaya)
JobCity.myPetaling Jaya, Selangor, Malaysia20 hari lalu
Penerangan pekerjaanRespond to customer inquiries within the agreed response time. Resolve customer inquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customers on issues (not limited to) : product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution Accurately record and escalate customers' feedback and bugs to relevant departments Perform room reservations (complimentary) at various hotel properties Perform booking cancellation Perform booking amendment (check-in, check out date / room type / hotel) Conduct campaign registration ( event / draw / tournament)
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Customer Service • Petaling Jaya, Selangor, Malaysia