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Debt Collector / Collections Officer

CartrackKuala Lumpur, Federal Territory of Kuala Lumpur, MY

4 hari lalu

Jenis pekerjaan

Quick Apply

Penerangan pekerjaan

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Collection Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job summary

Think you can chase down payments and get results? Prove it. Join us as a Collections Officer and show everyone how debt recovery is really done!

Key selling points

Near LRT
Performance bonus
Startup-styled environment

Responsibilities

Call and pursue collections and to negotiate with customers of their payment schedules

Escalates customers disputes or enquiries to relevant departments and ensure proper follow up

Daily update of ageing report Issuance of monthly letter of payment reminder and Statement of Account

Process relevant debt recovery actions for further actions Other ad-hoc duties as assigned by Supervisor / Manager

Requirements

Bachelor's degree in Economics, Management, Accounting, Mathematics, or related fields.

2+ years' experience in an outbound calling collections role or related function.

Strong English communication is a MUST. Comfortable speaking with B2B executives.

Advanced proficiency in Microsoft Excel, including solid experience with advanced formulas.

Excellent analytical skills with the ability to create and present detailed reports.

Strong problem-solving attitude and adaptability.

Excellent communication and interpersonal skills.

Ability to work both independently and as a team player.

Demonstrates emotional intelligence and assertiveness.

Strong administration skills.

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Officer • Kuala Lumpur, Federal Territory of Kuala Lumpur, MY