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Customer Service
SnaphuntPetaling Jaya, Malaysia30+ hari lalu
Penerangan pekerjaanTake personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. Proactively engage with clients to uncover business needs and promote cross sell or up-sell for both Existing to Bank and New to Bank client. Handle assigned Client list / base and focus on establishing higher contacts to maximize penetration. Optimize the usage of Dialers and Lead management system to drive greater performance Ensure a full understanding of the risk and control environment in area of responsibility. Work with operations team (where needed) to ensure that client requests are fulfilled. Develop a deep understanding of various products offered and process as relevant. Display exemplary conduct and live by the Group’s Values and Code of Conduct. You have at least 1 year experience within a Customer Service or Customer Success role, ideally within the Corporate Banking industry. You are a strong team player who can manage multiple stakeholders You are adaptable and thrive in changing environments You possess strong analytical skills and are comfortable dealing with numerical data
The Offer
- Opportunity within a company with a solid track record of performance
- Attractive Salary & Benefits
- A role that offers a breadth of learning opportunities
The Job
The Profile
The Employer
Our client is a workforce solutions provider company and was established in 2017. Our client has vast experience and expertise in the recruitment industry of over 20 years and has extensive knowledge of the market’s norms and expectations as well.
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Customer Service • Petaling Jaya, Malaysia