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Collection Executive E-Commerce (July Intake)

Collection Executive E-Commerce (July Intake)

Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
11 hari lalu
Penerangan pekerjaan

Requirements

  • Possess minimum SPM or equivalent.
  • Excellent in both written and verbal communication in English and Bahasa Malaysia.
  • Experience in collections or in a call center background is a plus.
  • Possesses strong interpersonal skills and is able to thrive in a dynamic work environment.
  • Have good composure and showcase excellent problem-solving solving skills.

Responsibilities

  • Engage in debt-related discussions with customers to create personalized repayment strategies.
  • Manage and encourage timely repayments through outbound collections and recovery calls.
  • Proactively meet or exceed assigned targets while adhering to company and regulatory collection policies.
  • Serve as the primary contact for customer inquiries regarding overdue account repayments.

    • Benefits

  • Career Development
  • High KPI Incentives
  • Annual Leave

    • Additional Benefits

  • Training Provided
  • Allowance Provided

    • Skills

    Communication Skills Negotiation Skills Problem-Solving Skills Attention to Detail

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