Customer Service Specialist 客服专员 (Mandarin, Night Shift)

Responsibility Online Promotion Channel Development, Maintenance, and Promotion : -Utilize various methods to increase customer conversion rates and engagement across online promotion channels. Market Information Gathering : -Gather and analyze market information, including customer needs, competitor analysis, and industry trends. Data Management and Analysis : -Organize and analyze data effectively to extract meaningful insights and inform strategic decisions. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-mico-world-limited-job-customer-service-specialist-mandarin-night-shift-0]

Requirements -At least completed SPM education -Experience in Lead Generation and Sales with proven track record of generating leads and driving sales through online channels will be an added advantage -Familiarity with the live streaming industry, trends, and best practices is a plus -Fresh graduate is welcome to apply -Able to communicate in Mandarin -Ability to quickly adapt to new environments and embrace new ideas and approaches. -Training-Friendly and Fast Learner. Open to learning new skills and adapting to the company's unique work environment