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Telemarketing Bank

Telemarketing Bank

SKC Global SolutionBukit Bintang, WP Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Requirements

  • Able to speak English, Bahasa Malaysia or Mandarin (advantage).
  • Candidate possesses at least a SPM or above
  • Experience as a telemarketing executive within the industry / No experience also welcoming.
  • Fresh graduates are encouraged to apply.
  • Considerable experience as a telemarketer prior to your promotion.
  • Knowledge of all pertinent consumer rights and responsibilities.
  • Excellent communication, both written and verbal.
  • Ability to conceptualize, communicate, and fulfill visions.

Responsibilities

  • Make outbound calls to prospective customers to promote the company's products or services
  • Follow an established script and sales process to persuade customers to take a desired action such as making a purchase or booking an appointment
  • Maintain accurate and up-to-date records of all calls made, including details of conversations, outcomes and follow-up requirements
  • Qualify and assess customer needs and provide appropriate solutions and recommendations
  • Meet or exceed daily, weekly and monthly targets for calls, leads generated and sales made
  • Build and maintain strong relationships with customers to ensure ongoing business and referrals
  • Continuously develop knowledge of the company's products and services, industry trends and competitor activity
  • Schedule appointments for sales staff to meet prospective customers.
  • Secure stronger customer relationships and enlarge the customer base.
  • Identify and handle customers' enquiries completely and accurately with confidence.
  • Following up with new business opportunities Keep records of calls and sales and record useful information.
  • Benefits

  • Annual leave
  • Commissions
  • Phone allowance
  • Office is reachable by LRT
  • Training provided
  • Free flow of coffee
  • EPF & SOCSO
  • Additional Benefits

  • Training Provided
  • Company Trip
  • EPF / SOCSO / PCB
  • Annual Leave
  • Medical and Hospitalisation Leave
  • Performance Bonus
  • 5 Working Days
  • Skills

    Communication skills telemarketing sales

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    Telemarketing • Bukit Bintang, WP Kuala Lumpur, Malaysia