Director Global SME Specialist Sales Alternative Distribution Asia Pacific

JOB DESCRIPTION

Our Purpose

Title and Summary

Director Global SME Specialist Sales Alternative Distribution Asia PacificJob Description – Director, SME Sales Specialist Asia Pacific, Payfac & acquirers

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient (DQ) drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Across Asia Pacific, Small and Medium Enterprises (SMEs) are vital to economic development, contributing significantly to employment and GDP. However, many SMEs face payment inefficiencies, relying on manual, cash, and check-based transactions that hinder growth and financial inclusion.

Mastercard is committed to enabling businesses to grow and thrive in a digital-first economy. Our rallying cry is “Empowering Every Business, Everywhere”—this segment is central to Mastercard’s growth strategy, given its importance in the payment’s ecosystem as both payers and acceptors of electronic transactions.

Role

The Global SME team is looking for a Director, SME Sales Specialist to drive revenue growth and expand Mastercard’s presence in this segment across Asia Pacific. This role requires a full-cycle sales approach, complemented by product management responsibilities to support go-to-market execution, with a particular emphasis on PayFacs and Acquirers (Acceptance).

Key Responsibilities

Sales

• Own and execute a revenue-driven sales strategy to grow Mastercard’s SME segment share across Asia Pacific, through Payfac and Acquirers.
• Develop and maintain a robust sales pipeline, leveraging data-driven insights to prioritize high-impact opportunities.
• Identify and engage potential customers through direct outreach, partnerships, and market intelligence.
• Understand SME pain points and tailor Mastercard’s solutions to address their unique challenges, including payment acceptance, spend management, and digital transformation.
• Position Mastercard’s SME product suite—both core and through strategic partnerships—to maximize client value.
• Manage the end-to-end sales process, from qualifying leads to negotiating contracts and closing deals.
• Expand Mastercard’s reach by developing and managing relationships with PayFacs, acquirers, fintechs, issuers, and other ecosystem players.
• Engage directly with customers and partners to position Mastercard solutions, negotiate deals, and drive conversions.
• Represent Mastercard at industry events, conferences, and networking opportunities to enhance brand visibility and establish thought leadership in the SME space.
• Track and analyze performance metrics, adjusting sales tactics and strategies as needed to exceed growth targets.

Product Management

All About You

The ideal candidate for this position should :

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.