Job Summary
Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and / or other requirements for Digital Servicing, Automation and System Enhancement initiatives / projects.
Job Accountabilities - Key Accountabilities
1.Participate in Digital Servicing, automation, system enhancement and process improvement projects. Role and Responsibilities including :
2. Prepare business case and presentation slides for related initiatives and projects.
3.Perform data analysis and presentation to support business decision.
4.Establish and update guidelines, working instructions and standard operating procedures.
5.Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.
Job Qualifications
Required :
Preferred :
System Analyst • Kuala Lumpur, MY