Requirements
Education & Experience :
- Minimum SPM / STPM / Diploma in Business Administration, Printing Technology, or related field.
- At least 1 year of experience in administrative or clerical work; experience in the printing industry is an advantage
Technical Skills :
Basic knowledge of printing processes (e.g., digital, offset, large format) is an added advantage.Proficient in Microsoft Office (Excel, Word, Outlook).Familiar with job tracking systems or print management software (preferred but not required).Able to handle basic documentation such as job orders, quotations, invoices, and delivery orders.Administrative Skills :
Strong organizational and filing skills (digital and hardcopy).Able to coordinate with the production team, sales staff, and suppliers.Ability to manage job timelines, track printing progress, and follow up with clients.Communication & Interpersonal Skills :
Good written and verbal communication in English and Bahasa Malaysia (Mandarin is a plus).Professional, courteous, and customer-oriented.Personal Attributes :
Detail-oriented and accurate with data entry and documentation.Able to multitask, prioritize work, and meet deadlines.Willing to learn and adapt in a fast-paced print environment.Responsibilities
Receive, review, and process customer print orders.Coordinate job details with production team to ensure accuracy and timely delivery.Prepare and maintain documents such as quotations, invoices, delivery orders, and job sheets.Maintain proper filing system for all print jobs, records, and customer communications.Communicate with customers regarding order status, job specifications, and delivery arrangements.Handle general inquiries and provide basic technical support on print products / services.Monitor and update production schedules.Work closely with sales, design, and production teams to ensure smooth workflow.Handle phone calls, emails, and walk-in customers.Perform other ad-hoc administrative tasks as assigned.Benefits
SOCSOMedical benefitsAnnual leaveBonusOvertime PaySales CommissionAdditional Benefits
Annual LeaveMedical and Hospitalisation LeaveEPF / SOCSO / PCBAnnual BonusOvertime PayTraining ProvidedMedical InsuranceSkills
Printing Knowledge Administrative Support Customer Service Data Entry Communication Skills Microsoft Office Suite
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