We are looking for a proactive and detail-oriented Business Event (MICE) Operations Executive to support the planning and delivery of corporate and business events. This role involves hands-on coordination of logistics, supplier management, and on-site support to ensure events run smoothly, efficiently, and to a high standard. You'll play a key part in bringing our events to life behind the scenes. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-think-tank-productions-sdn-bhd-job-business-event-mice-operations-executive]
Key Responsibilities :
- Execute tasks as delegated by the Operation Manager, ensuring alignment with operational plans for business events.
- Assist in coordinating with the Project Management Team and external vendors to ensure timely, accurate, and high-quality deliverables.
- Support the management of client relationships alongside the Operation Manager and Project Management Team throughout the event lifecycle.
- Assist in managing vendor relationships and coordinating logistics, setups, and event execution.
- Provide feedback and updates to the Operation Manager regularly. Required Qualifications :
- Minimum SPM or equivalent education. Experience Level :
- At least 2 years of experience in the event industry, particularly in the MICE sector.
- Experience in event setup and overall event operations.
- Ability to communicate effectively with vendors and manage targeted deliverables. Skills and Competencies :
- Fluent in English (reading, writing, and speaking), with strong communication skills.
- Proficiency in MS Excel for managing operational tasks.
- Familiarity with MacOS and MS Office; knowledge of SketchUp, CVENT, and CANVA is an advantage.
- Excellent problem-solving skills, with the ability to address challenges quickly and effectively. Personal Attributes :
- Strong attention to detail.
- Highly adaptable to dynamic environments and project requirements.
- Self-disciplined and able to manage time effectively.
- Strong team player with a positive, collaborative mindset. Working Hours and Environment :
- Monday to Friday, 9 : 30 am to 6 : 30 pm.
- Occasional cross-state and overseas travel for event projects. Compensation and Benefits :
- Competitive monthly salary with project-based incentives.
- Annual bonus.
- Medical claim coverage.
- EPF and SOCSO contributions.
- Opportunities for professional growth through selected industry-relevant courses. Team Structure :
- The Business Event (MICE) Operation Executive will report to the Operation Manager or Project Directors and collaborate closely with the Project Management Team. Career Development :
- We provide opportunities for professional development through selected courses relevant to the MICE industry.
- There is an opportunity to grow into leadership roles, including the Operation Manager position, based on performance and professional development. Success Metrics :
- Success will be measured by the efficient execution of assigned tasks, meeting deadlines, and delivering high-quality event operations that support the overall project objectives