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Customer Service Executive (Telemarketing)
Osafe Fire InspectionJohor Bahru, Johor, Malaysia5 hari lalu
Penerangan pekerjaanTo efficiently handle outbound call. To provide fast and timely solutions to all customer related problems. To ensure customer satisfaction by providing excellent Customer Services. To be constantly guided by company's service standards. Effectively manage large numbers of outbound calls Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies SOCSO Medical Leave Annual Leave Phone & Transport Allowance Work-life balance Working hours (8 am – 5 pm) Lunch break (1pm-2pm) Alternate off day Attractive commission up to 6k or more Training provided Training Provided
Requirements
- Excellent communication skills, fluent in English and Bahasa Malaysia
- Mature, resourceful, tactful, and diplomatic with excellent listening skills
- Self-motivated individuals with integrity, a drive to achieve targets, and good organizational skills
- Willing to learn
- Patient and responsible
- This position is open to Malaysian citizens only.
Responsibilities
Benefits
Additional Benefits
Skills
Communication Skills Problem-Solving Skills Time Management
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Customer Service Executive • Johor Bahru, Johor, Malaysia