Account Manager - Penang

What's the Role?

We are looking for a high potential candidate with strong business acumen to unleash their high potential at Hilti, starting as

Account Manager. This is not an ordinary sales job, as ours is a uniquely high performing and supportive working culture

Who is Hilti?

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.

Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

What does the role involve?

The purpose of the role is to create value in the allocated account's portfolio through effective design and implementation of individual account strategies to build long term, sustainable and profitable relationships with the customer. The role involves professional field sales and high level customer consultation in the defined territory within the target industry. The job holder needs to provide efficient solutions and technical support to customers and represent the Hilti brand in the market place.

Roles & Responsibilities :

• Achieving sales planning / target through territory assigned
• Identifying business / sales opportunity and promoting Hilti’s product line based on designed territory and trade segment
• Applying trade application knowledge to become solution provider to customers through demo culture / user training
• Expanding sales coverage by acquiring new client and maintain good business relationship with existing clients to build up loyalty based on the customer loyalty journey
• Demo products and services in person, face-to-face, with customer
• Applying discipline sales execution towards customer development with planning annually / monthly / weekly / daily activities with clear objectives to ensure productive sales calls
• To be expertise in handling customers' enquiries / complaints and provide ideal solution
• Sales forecasting and activities planning / closing via CRM7
• Preparing quotations and monitors progress of customer order and follows up to ensure customer satisfaction
• Introducing new product to market / target customer
• Collaborate with a variety of departments (logistics, credit, marketing, technical services, and customer service etc)
• Attending to other ad-hoc matter or task as and when required by team leader
• We are a multinational company
• We are certified a great place to work
• We are ranked number 5th globally as the best employer worldwide

What do we offer?

What Do We Offer?

We’ll give you everything you need to excel in your role, including company vehicle and one-to-one coaching. You will enjoy autonomy on how you run your own book of business while being part of a friendly team. We will give you lots of responsibilities, including your own portfolio of customers and these might be trade experts, project managers, or company leaders. From there, we will trust you to do whatever it takes to deliver outstanding results and you will be rewarded with training, development and career opportunities as soon as you are ready for your next challenge

What you need is

Why should you apply?

We have an excellent mix of people, and some of our best Account Managers joined us with little or no construction experience. Success at Hilti depends on teamwork and your ability, no matter what your background.