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Senior Solutions Engineer

NetAppKuala Lumpur, MY

8 hari lalu

Penerangan pekerjaan

Title : Senior Solutions Engineer

Location : Seoul, KR, 06164

Requisition ID : 131067

Join Our Team as a Solutions Engineer in Korea!Job Summary

Are you passionate about cutting-edge technology and solving complex customer challenges? As a Solutions Engineer (SE), you’ll play a pivotal role in driving technical excellence and delivering innovative IT solutions to enterprise clients. Leverage your technical expertise, customer-centric mindset, and problem-solving skills to help businesses thrive in the fast-evolving IT landscape. Join us and become part of a dynamic team that’s shaping the future of infrastructure, cloud, Kubernetes (K8s), and AI solutions.

What You'll Do

Technical Consultation : Collaborate with sales teams and customers to provide expert technical advice on IT solutions, infrastructure, cloud, Kubernetes (K8s), and applications.
POC & Benchmarking : Lead Proof of Concept (POC) and benchmarking tests to ensure solutions meet customer requirements and expectations.
Solution Strategy : Guide enterprise account teams on designing and proposing tailored solutions that address customer needs.
Customer Success : Troubleshoot and resolve technical performance issues to exceed customer satisfaction goals.
Innovation & Collaboration : Stay ahead of IT trends (public cloud, AI, K8s) and work closely with cross-functional teams to deliver impactful results.
Travel Opportunities : Engage directly with customers by visiting their sites to provide hands-on technical expertise and consultation.

What You'll Bring

Technical Expertise : Strong background in storage solutions and knowledge of emerging IT trends, including public cloud, AI, and Kubernetes (K8s).

Communication Skills : Exceptional written and verbal communication skills to effectively engage with customers and internal teams.

Customer Focus : Proven interpersonal and customer service skills to build strong relationships and deliver value.

Project Leadership : Account management and project management experience to drive success in complex enterprise environments.

Adaptability : A strong aptitude for learning new technologies and applying them in customer-facing scenarios.

Problem-Solving : Creative and strategic thinking to tackle technical challenges and provide innovative solutions.

Engineering Excellence : Ability to follow standard engineering principles and practices while thinking outside the box.

Language Skills : Proficiency in English is preferred to support global collaboration.

Qualifications

Experience : Minimum 8 years of relevant experience in IT, infrastructure, or solutions engineering.

Education : Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent experience is preferred.

Job Segment : Electrical Engineering, Outside Sales, Systems Engineer, Computer Science, Engineer, Engineering, Sales, Technology

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Senior Engineer • Kuala Lumpur, MY