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Branch Manager
SSE GroupAlor Setar, Kedah, Malaysia3 hari lalu
Penerangan pekerjaanOversee daily branch operations, ensuring efficiency and adherence to company policies and procedures. Develop and implement sales and marketing strategies to achieve branch sales targets and expand the customer base. Manage and motivate branch staff, providing training, coaching, and performance feedback to optimize team performance. Maintain a strong focus on customer service, addressing customer inquiries and resolving complaints promptly and effectively. Monitor branch financial performance, including sales revenue, expenses, and profitability, and take corrective action as needed. Make strategic decisions related to branch operations, resource allocation, and customer service to maximize efficiency and profitability. Ensure compliance with all relevant regulations and company policies, including safety, security, and inventory management. Provide training Annual Leave SOCSO Commission Allowance Bonus
Requirements
- Diploma in Business Administration, Management, or a related field.
- Minimum of 2 years of experience in a managerial or supervisory role within the general and wholesale trading industry.
- Proven leadership skills with the ability to effectively manage and motivate a team to achieve sales targets and operational goals.
- Strong understanding of sales and marketing principles, with a demonstrated ability to develop and implement successful sales strategies.
- Excellent customer service skills, with a focus on building and maintaining strong customer relationships.
- Proficiency in decision-making, problem-solving, and conflict resolution.
- Fluency in English, Bahasa Malaysia, and Mandarin, both written and verbal.
- Ability to analyze market trends, identify opportunities for growth, and develop strategies to increase market share.
- Experience in managing inventory, logistics, and supply chain operations within a wholesale trading environment.
- Knowledge of financial management principles, including budgeting, cost control, and profitability analysis.
Responsibilities
Benefits
Skills
Leadership Sales and Marketing Customer Service Decision Making
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Branch Manager • Alor Setar, Kedah, Malaysia