Customer Service Assistant - Admin

Responsibilities

• Client & Visitor Reception Maintain a well-groomed appearance and a friendly demeanor at all times. Greet clients and visitors warmly upon arrival at the Corporate Floor.
• Call Management Promptly answer all iing calls, direct them to the appropriate departments or personnel, and accurately take and relay messages when necessary.
• Telephone System & Staff Directory Knowledge Be thoroughly familiar with the names, roles, and extension numbers of all staff across departments, as well as the operation of the office telephone system.
• Client Guidance & Hospitality Escort clients and visitors to the waiting area or designated meeting rooms. Offer and serve beverages courteously.
• Meeting Room Coordination Manage the booking and scheduling of meeting rooms efficiently, ensuring no conflicts or overlaps.
• Facility Checks Conduct daily checks to ensure all meeting room facilities are fully operational. Promptly report any issues or malfunctions to the administrative team.
• Administrative Support Coverage Be prepared to provide backup support for administrative staff during their absence (, leave days), ensuring continuity of front desk and office operations.

Requirements :

Job ID 1334159201