Requirements
- Permanent Night Shift
- Working Hour : 6pm - 8am (9 hour per shift
- Working Day : Monday - Sunday (5 day work)
- Min SPM
- Must have Customer Service Experience
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Providing feedback on the efficiency of the customer service process.Benefits
Basic up to RM4500KPI allowance up to RM300Shift Allowance up to RM300Additional Benefits
5 Working DaysTraining ProvidedAllowance ProvidedSkills
Mandarin Customer Service Cantonese English Problem-solving skills
Important Information
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