Campaign Manager (Based in Malaysia)

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and Indonesia, and expanding fast in Vietnam and Malaysia, as well as other SEA countries, we are now looking for a Regional Campaign Manager (B2C User Acquisition & Lead Generation), to be part of this exciting growth story.

Responsibilities

• Strategise and create multi-channel marketing plans to deliver on B2C user acquisition & lead generation campaigns for various client accounts.
• You'll utilise different marketing channels including paid ads, community activation, sourcing for strategic partners, farming existing bases, events, telesales, offline promoters, etc.
• Brief, project manage, and oversee the quality of work from a team of paid ads specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers / freelancers and onboard them.
• Forecast budget / CPL and timelines for campaigns.
• Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives / channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget.
• Plan, launch, and optimize performance-driven digital marketing campaigns across channels (PPC, Social, Display, Native, Programmatic, etc.).
• Conduct experiments on creatives, audiences, landing pages, and ad copies to improve conversion rates.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.

Requirements