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Customer Support Representative

Customer Support Representative

Sperton Global ASJohor Bahru, Johor, MY
30+ hari lalu
Jenis pekerjaan
  • Quick Apply
Penerangan pekerjaan

This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details :

Job Scope :

  • Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
  • Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.

Requirements :

  • Proficiency in English (both spoken and written).
  • Open to SPM leavers and fresh graduates; full training is provided.

    • Salary Package :

  • Basic Salary : RM2,100
  • KPI / Attendance Allowance : Up to RM400
  • Shift Allowance : Up to RM300
  • Total Potential Salary : Up to RM2,800 per month, including allowances.

    • Working Hours :

  • Shift Schedule : Rotational shifts.
  • Daily Working Hours : 9 hours per day, including a 1-hour break.
  • Workweek : 6 days a week with 1 day off (depending on the shift schedule).

    • Job Type :

  • Full training provided (1 month duration)

    • This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates.

    Buat amaran kerja untuk carian ini

    Customer Support • Johor Bahru, Johor, MY