Back End Support

JOB ROLE & PURPOSE

We are seeking highly motivated Executive – Back End Support who are passionate to support the operation team in back end administration in particular accuracy of transactions and invoicing.

JOB RESPONSIBILITIES

• Primarily responsible to undertake the processing of Sales Folder, billing request into invoices to help timely recognition of the company’s revenues.
• Ensure that transaction services are processed in a timely manner and in full compliance with set standards including but not limited to the use of queues, ID, data requirements, etc.
• Ensure no revenue leakage including but not limited to ensuring that all transactions are charged, and that escalation are investigated and processed in a timely manner.
• Provide relevant accurate information in a timely manner without being prompted.
• Work closely with operation to complete all the bookings before the month end closing cutoff.
• Process and complete ticket issuance as requested by operations team.
• Ensuring all tickets are issued in a timely manner
• Process ticket refunds upon receipt and in accordance with procedures.
• Ensure the uninvoice tickets are cleared within the timeline.
• Timely Reconciliation and resolve outstanding.
• Work together as a team player within the corporate operations department and also with other departments.
• Assist in Trade shows / Consumer shows, when necessary, i.e., MAS Travel fair, MATTA etc.
• Any other duties at the discretion of the company.

JOB REQUIREMENTS