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Coordinator, Account Management

foodpandaKuala Lumpur, Malaysia

8 hari lalu

Penerangan pekerjaan

Job Description

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

Operational Support :

Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.

Promotion Management :

Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.

Vendor Onboarding :

Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.

SKU Management :

Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, pricing accuracy, and updates.

Qualifications

Who You Are

Highly organized and detail-oriented with a strong sense of ownership.

Able to manage multiple tasks in a fast-paced environment.

Excellent communication skills, both written and verbal.

Comfortable working with spreadsheets

Previous experience in an administrative, operations, or account support role is a plus.

Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus

Buat amaran kerja untuk carian ini

Account Account • Kuala Lumpur, Malaysia