Requirements
- Minimum of 1-2 years of experience in restaurant floor management.
- Mandarin speaking is compulsory.
- Strong knowledge of restaurant service procedures and floor operations.
- Proven leadership, communication, and problem-solving skills.
- Ability to work efficiently in a fast-paced environment and manage high-pressure situations.
- Detail-oriented, responsible, and focused on delivering excellent customer service.
Responsibilities
Oversee and manage the daily operations on the floor to ensure smooth workflow and optimal service.Lead, train, and supervise service staff to deliver exceptional customer service.Address and resolve customer complaints and special requests to ensure a positive dining experience.Coordinate closely with the kitchen and floor team for efficient and timely food service.Maintain cleanliness, proper table setups, and hygiene standards throughout the restaurant.Monitor inventory and ensure that daily supplies are stocked adequately.Assist in the scheduling and allocation of staff to meet operational needs.Benefits
EPF SOCSOAllowancesIncentiveHostel accommodation provided for eligible candidates.Competitive salaryAdditional Benefits
Accommodation ProvidedTraining ProvidedStaff MealAllowance ProvidedSkills
Communication Problem-solving Leadership Organization Customer service
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