Our Opening and Your Responsibilities
Key Purpose of the Role :
- Being the role model and / or leading the sales team to achieve the sales target annually
- Increase qualified customer database for targeted segments.
- Follow up on sales leads, fast response towards fulfilling customers’ enquires. Provide sound consultation on MT’s product solution and application.
- Secure new customers in the private and government sectors by identifying needs and engineering high quality solutions. Expand market awareness of MT’s solutions and relationships with customers.
Strategic Outcome :
Learn and apply product application, segment specified knowledge and regulatory compliance standards. Successful in penetrating into targeted segments, completing assigned sales responsibilities; regular updating of sales tools and sales reports. Meeting sales targets and agreed key performance indicators.Combine technical knowledge with sales skills to articulate technology and product positioning to both the business and technical users and ensure complete customer satisfaction through all stages of the sales process.Key Responsibilities :
1. Sales and Marketing
Grow target accounts and consistently build sales pipelines.Qualifying database and updating CRM.Establishing new accounts by identifying potential customers, planning and organizing sales call schedules.Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.Support Business Area Manager in execution of marketing campaigns, leads generation and pipeline management.Effectively deliver high quality solutions to suspects, prospects and customers.Attune to market and / or competition movements and leverage the information to build market presence.2. Technical Advisory and Solution Advocate
Responsible for actively driving and growing sales pipelines.Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products.Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields.Responsible for representing the solution to customers and to engage customers in the field with customer events such as conferences, seminars, courses, etc.Develop customer's staff by providing technical information and trainingConduct negotiation to secure a win-win agreement with customers.3. Service Standards and Customer Relationship Management
Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; or proposing changes in equipment, processes, or use of equipment or services.Prepare cost estimates with related customer documents.Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements.Maintaining records of customer communication and sales activity in our CRM system.What You Need to Succeed
Key Behavioral Competencies Required :
Competencies :
Sound technical and business acumenGood interpersonal and verbal / written communicationDevelopment and maintenance of customer relationshipValue selling and consultative selling approachInnovation and continuous improvementBe a team player and optimize synergy from the teamResults focus and results orientedResilience and tenacitySelf and / or project (sales and tender stage) managementSuccessful planning, organizing, coordinating and running of marketing campaignsIndependent with good communication, analytical and presentation skillsTechnical Skills, Knowledge and Experience Required
1. Mandatory :
Degree in any Science / Engineering or related field from a reputable UniversityAt least 5 years working experience in sales and / or laboratory position in a leadership capacity with 1 - 5 direct reportsInstrumentation and / or laboratory sales or technical experience would be preferredAble to network across all levels and work well in a fast paced environmentUnderstanding of sales and distribution with intermediate project management skillsSelf-motivated, result oriented and energetic with passion to succeedSound business acumen particularly in identifying potentials and devising solutions to needOther desired values includes a high quality of standard, aggressiveness, agility and critical reasoningWilling to travel within Malaysia as and when requiredPossess own transport with a valid driving licensePreferred :
Sales experience of laboratory analytical instruments, primarily, i.e., weighing balances, pH meters, moisture analysers and pipettes.Our Offer to You
Career Development and GrowthWork-Life BalanceCompany Culture and EnvironmentIf you are shortlisted, we will get in touch with you.