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Customer Support Executive (Mandarin Speaker)
Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya, Selangor, Malaysia17 hari lalu
Penerangan pekerjaanHandle inbound efficiently and professionally. Provide prompt, accurate solutions to all customer inquiries and issues. Ensure customer satisfaction by delivering excellent service and support. Adhere strictly to the company’s customer service standards. Manage high call volumes with confidence and composure. Resolve customer complaints, offer timely solutions, and follow up to ensure resolution. Maintain accurate records of all customer interactions, process customer accounts, and manage necessary documentation. Follow all communication procedures, guidelines, and company policies. Annual Leave & Medical Leave Comprehensive Training Provided KWSP & SOCSO Contributions Convenient Location – Walking distance from LRT Ara Damansara Station. Annual Leave EPF / SOCSO / PCB Training Provided
Requirements
- Open to Fresh Graduates – SPM, Diploma, or Degree holders are welcome to apply.
- Language Proficiency – Must be able to speak and read in both Mandarin and English.
- Customer Service Experience – Prior experience in customer service or a related field is a plus
- Basic Computer Skills – Familiar with Microsoft Excel, Word, and general computer use.
- Strong Communication Skills – Good interpersonal and communication abilities.
- Shift Flexibility – Willing to work on rotational shifts.
Responsibilities
Benefits
Additional Benefits
Skills
Communication Skills Customer Service Fluent in Mandarin
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Executive Mandarin • Petaling Jaya, Selangor, Malaysia